Warranty and Return

We take pride in the quality of our products and implement strict quality control checks. For your added peace of mind, we also offer a comprehensive 30-day return guarantee on every order. Buy with confidence and enjoy a great shopping experience!

Returnable Items

Items eligible for return/refund or exchange within 30 days of receipt must meet the following criteria:

1. Defective items that arrive damaged/broken or soiled.

2. Items received are of the wrong model/version.

3. Items that have not been used within 30 days of receipt and do not meet your expectations.

Non-returnable Items

We do not accept returns for the following:

1. Items that are beyond the 30-day confirmation period.

2. Items that are damaged due to human mishandling during use.

Returns Process and Timeframe

Please follow our returns process carefully to minimize delays:

1. If your item is returnable (see above), please submit a ticket in our Support Center stating your:

Order Number

Product Name

Return Shipping Costs and Address

We aim to provide a service that benefits all of our loyal customers. All our other global customers can return to our warehouse. Before returning your item, please always contact us by submitting a ticket to obtain a R.M.A form (Return Merchandise Authorization) and the relevant address.

1. All shipping costs are the responsibility of the customer. This includes shipping costs for returns or exchanges. Shipping costs are non-refundable.

2. Please contact your local post office to confirm the actual return shipping costs. We recommend that you use the cheapest registered airmail method.